Our Policies & Protocols

• CANCELLATIONS DURING COVID-19: In these unprecedented times, Table Rock is taking exceptional measures to be sure that your travel experience is the best it can be. In addition to adhering to the protective standards of the World Health Organization through Belize’s Gold Standard Certification program for enhanced health and safety, we have also amended our usual booking and cancellation policies so that they are much more flexible for our guests.
  • Bookings now require only a 50% deposit to confirm. The balance of the reservation payment will be charged 30 days prior to your arrival.
  • Cancellations made 30 days or more from your arrival date may be rebooked free of charge or may be refunded in full, less a US$50.00 administration fee per room, based on your preference.
  • Cancellations made 14-29 days prior to arrival may be rebooked free of charge for a later date.
  • Cancellations made less than 14 days prior to arrival due to direct COVID-19 related issues that do not allow for you to travel may be rebooked free of charge for a later date. Cancellations made for any other reason less than 14 days prior to arrival are non-refundable.
  • Rebooked stays that need to cancel are not eligible for refunds, but may be eligible for an additional rebooking–please inquire.
  • Unused portions of vacation packages are non-refundable.
  • No shows and cancellations for circumstances out of the hotel’s control (i.e., weather, etc.) less than 14 days prior to arrival cannot be refunded. For this reason, we STRONGLY encourage the purchase of travel insurance.
• Know that all charges will be made in Belize Dollars at the prevailing exchange rate, which is currently 2 BZD: 1 USD.  Your bank or credit card company may apply fees for facilitating a foreign transaction.
• Minimum stay of 3 nights required.
• Our complimentary on-site activities hold no monetary value and discounts will not be given should any of these activities be unavailable due to acts of nature, safety concerns, or other reasons.
• Check-In: 3:00 PM / Check-Out: 11:00 AM.
• Guests are always welcome to arrive earlier than the check-in time and enjoy the property and its amenities until their room is ready.

Table Rock's COVID-19 Health & Safety Protocols

Our assurance that you will enjoy a safe and one-of-a kind vacation experience

Now more than ever, we are committed to the highest standards of cleanliness and safety for our guests and staff. Table Rock is proud to be working along with the Belize Ministry of Health and the Belize Tourism Board as part of Belize's Safe Corridor and as a member of the Belize Gold Standard Recognition Program, a certification process for enhanced hotel and restaurant health and safety in response to COVID-19 which has been developed under the guidance of the CDC, WHO, OSHA, and the American Hotel and Lodging Association. We are serious about your health and that of our community and are working diligently to maintain world-class standards. We invite you to review Table Rock's complete protocols for the Gold Standard program here >>

What is Belize's Safe Corridor? 

As the entire overnight tourism sector in Belize works toward Gold Standard Certification, those within the Safe Corridor are approved to reopen during Phase 3 of Belize's reopening. Those hotels, tour operators, and restaurants within the Safe Corridor have achieved Belize's 9-point program for enhanced health and safety and have been awarded the Gold Standard Seal of Approval. Belize's Tourism Safe Corridor is only for approved and certified tourism operations that have been trained to operate in this new environment for hosting international travelers. It will also limit interactions between travelers and the local community thereby reducing the possible spread of the virus.

This means that when you visit Table Rock, you will only be using Gold Standard Certified vehicles, drivers, tour guides, and tour sites, and that your stay at our lodge is being hosted in a location and with staff that are also Gold Standard Certified. Your health and safety in these strange new times are our utmost concern--along with making your stay in Belize the most amazing you've experienced.

Need to get COVID departure testing to re-enter your home country?

If we’re your final destination in Belize, let us know and we can arrange for your 30-minute CDC-approved departure rapid-test within 1 day of your flight home to the U.S., US$75 per person, or a 2-hour PCR test, US$250 per person, approved for travelers returning to Canada, Europe, and the Middle East. Tests can be paid via cash or Venmo directly to the diagnostic center performing the test.

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